AUSTIN, TX – Austin-Bergström International Airport (AUS) has issued guidance for airline passengers as the days ahead are expected to be busy. AUS expects around 28,000 passengers to enter and exit the airport each day between March 31 and April 4, 2022.
The airport expects these trends to continue steadily on Thursdays, Fridays, Sundays and Mondays. The busiest time is early morning before 8:00 am
Although the expected trends do not exceed AUS’ busiest day with 35,298 passengers set in October 2021, the number of travelers shows that AUS has recovered from pandemic-related losses.
The high number of travelers is expected to continue through the summer due to the availability of more flights to nonstop destinations and more available airline seats. AUS expects to break its passenger record this year to 20 million. The last record was set at 17.3 million passengers in 2019.
AUS management met with the Transportation Security Administration (TSA) to address passenger wait times and continue to improve passenger flow and TSA staffing levels. AUS management also met with the operator of the Consolidated Rental Car Facility (CONRAC) and requested an after action report to understand the cause of Monday morning’s traffic backup and to identify solutions to prevent it from happening again. .
The jet fuel shortage alert issued to airlines on Monday was lifted and normal refueling operations resumed on Wednesday March 30. AUS reports that no airlines experienced any canceled, diverted or delayed flights due to the alert.
Airlines are no longer asked to fly to AUS with extra fuel now that the shortage there has reached a two-day supply. However, most airports have an average fuel supply of 5-7 days.
Travel tips for passengers
To help manage expectations and prepare passengers for busier days in AUS, the airport recommends travelers bringing carry-on baggage only arrive at least two hours prior to boarding time for domestic flights and three hours before boarding time for international flights. For travelers checking in their luggage, traveling with young children or in a large group, and those leaving AUS for the first time in a long time, it is recommended to give yourself extra time in addition to the two and three hour recommendations for arrive on time. to your portal.
Flight check-in tips
Those traveling without checked baggage can bypass airline ticket counters and proceed directly to security checkpoints using these time-saving check-in options:
- Use the lower curb and upper curb for drop-off – from the lower level, passengers can quickly ascend to the upper floor for ticketing and security via escalators and elevators.
- Self-service flight check-in kiosks allowing travelers to print their boarding passes and baggage tags are available inside the terminal, opposite the airline ticket counters.
- In addition to traditional check-in procedures, some airlines offer outdoor curbside check-in.
- Travelers can also save time by checking in for their flight using their airline’s mobile app and a mobile boarding pass.
TSA Screening and Packing Tips
TSA checkpoints open at 3:30 a.m. and Checkpoints 1 and 2 West offer TSA PreCheck and Clear. There is also a new security checkpoint near the Southwest ticket office, Checkpoint 2 East. This checkpoint will be open during peak hours for all passengers passing through General Checkpoint. All checkpoints lead to all gates and airlines in the Barbara Jordan Terminal. For more information on what can and cannot be provided by TSA security, visit TSA.gov.
Health and Safety Tips
The TSA’s face mask requirement has been extended until April 18, 2022. Face masks are mandatory for people on all transportation systems in the United States, including airports. Passengers who do not comply with the mask requirement may be denied entry or boarding and face civil penalties.
Passenger parking and drop-off tips
An expected increase in passenger numbers means more vehicles dropping off and picking up passengers. AUS encourages drivers and passengers to use the less crowded level. Deposit for departures on the upper or lower level. There are escalators and elevators allowing passengers to quickly ascend to the floor for ticketing and security from the lower level. Those wishing to park on site can visit ABIAParking.com to book a parking space and check parking availability in real time before arriving at the airport.
For arriving passengers picked up by a carpool service, a tram is available on the first floor of the red garage to take passengers from the terminal to the carpool pick-up area located on the first floor below the rental car facility . .
Information for lightweight and cross-border travelers
Passengers traveling with Allegiant or Frontier will depart from the South Terminal. All other airlines operate from the main Barbara Jordan terminal. The two terminals must be accessible separately, as they are not connected. The South Terminal is located at 10000 Logistics Lane near US 183 and Burleson Road. If dropped off at the Barbara Jordan Terminal, passengers can use a shuttle, which departs from the curbside departure level, to travel to the South Terminal.
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