US Citizens in Ukraine should complete this online form so that the Department of State can contact you. US citizens wishing to leave Ukraine can also call 1-833-741-2777 (in the US) or 1-606-260-4379 (from abroad) for immediate assistance.
We encourage U.S. citizens to register with the Department of State Smart Traveler Enrollment Program (STEP). STEP registration gives you the latest security updates and makes it easier for the U.S. Embassy to contact you in the event of an emergency.
Read alerts and message on security and border crossing issues from the United States Embassy in Ukraine.
Advice on land border crossings
US citizens wishing to leave Ukraine by land have several options, listed below.
Note that conditions at each border can change very quickly and waiting times can increase at any time without warning. Prepare to wait many hours to cross:
- Have extra batteries and power banks for your cell phones.
- Bring enough food and water for at least two days.
- Stock up on diapers and baby food, if needed.
- Bring blankets, sleeping bags, warm clothes.
- Make sure you have enough pet food if you are with your pet.
- Bring hard copies of important documents (birth certificates, passports [even if expired]any other identification) and do not rely on cell phones and computer batteries.
- Book your accommodation before you arrive, as many hotels near the borders are already booked.
Local authorities in Romania, Poland and Moldova have reception centers just beyond most border crossings, where you can find food, temporary accommodation, clothing and transport to the next big city .
Specific information on entering neighboring countries from Ukraine
We encourage those traveling to Poland by land from Ukraine to cross at the Korczowa-Krakovets or Medyka-Shehyni border crossings. The U.S. Embassy in Poland has consular officers stationed near these crossings to provide assistance.
Additionally, the U.S. Embassy in Poland has opened a Welcome Center near these border crossing points to provide assistance to U.S. citizens entering Poland from Ukraine.If you are a US citizen traveling to Poland overland from Ukraine and need assistance, please visit our Welcome Center in the second floor conference room of SPA Gloria Hotel, Sybiraków 31, 37-700 Przemyśl, Poland.Reception center representatives will be available to help US citizens 24 hours a day, but if you need assistance outside of the hours of 8:00 a.m. and 6:00 p.m., please call +48 539 147 850 so the staff can take meet in the center.
Read messages and alerts of the United States Embassy in Poland on security and border crossing issues.
To reach the U.S. Embassy in Poland, call +48 22 504 2784 or +48 22 504 2000 (Embassy Warsaw), or +48 12 424 5100 (Consulate General Krakow), or email -mail to [email protected] or [email protected]
The Polish Border Guard website also provides relevant information (in Polish). You can contact the Polish Border Guard by email at [email protected] or by phone at +48 22 500 4068, +48 22 500 4568 or +48 22 500 5468.
Read messages and alerts of the United States Embassy in Romania on security and border crossing issues.
To reach the U.S. Embassy in Romania, call +40-21-270-6000 or email [email protected]
the Romanian Border Police website also provides relevant information.
Read messages and alerts of the United States Embassy in Hungary on security and border crossing issues.
To reach the U.S. Embassy in Hungary, call +36-1-475-4400 or email [email protected]
the Hungarian Police website also provides relevant information.
Find information about enter Slovakia from Ukraine on the website of the Embassy of the United States in Slovakia.
To reach the U.S. Embassy in Slovakia, call +421-2-5443-0861 or +421-903-703-666 or email [email protected]
US citizens traveling to Moldova overland from Ukraine should avoid the Transnistria region and cross into Moldova either north or south of the region. The main border crossing point between Moldova and Ukraine south of Transnistria is Palanca – Mayaki Udobnoe. The main border crossing north of Transnistria is Otaci – Mohyliv-Podilskyi.
Read messages and alerts of the United States Embassy in Moldova on security and border crossing issues.
To reach the U.S. Embassy in Moldova, call +373-2240-8300 or email [email protected]
Do not travel to Belarus due to arbitrary law enforcement, risk of detention, Russian military attack on neighboring Ukraine, Russian military buildup in Belarus along the border with Ukraine , COVID-19 and related entry restrictions. US citizens in Belarus must leave immediately by commercial or private means. Read our travel advice for Belarus.
Do not travel to Russia due to the unprovoked and unwarranted attack by Russian military forces in Ukraine, the potential for harassment of US citizens by Russian government security officials, the Embassy’s limited ability to assist U.S. citizens in Russia, COVID-19 and related entry restrictions, terrorism, restricted flights to and from Russia, and arbitrary enforcement of local law. US citizens should consider leaving Russia immediately through the trade options still available. Read our travel advice for Russia.