United launches new super-fast baggage check in less than a minute

United launches new super-fast baggage check in less than a minute

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United cuts airport wait times

Are you tired of queuing at the airport? You would not be alone; millions of people hate airport wait times. And, unfortunately, airport wait times have increased tenfold since the start of the pandemic due to travel restrictions and document checks.

However, United Airlines is the first airline to launch a expedited baggage check of a minute or less on average. The launch will begin at six airports across the country through the airline’s app.

United Airlines aircraft take off

The expedited registration service is a completely free service; it will improve the experience for all passengers using United Airlines.

Where will the new service begin?

The free service is Already available at all United hubs in the United States, including New York, Washington DC, Houston, Los Angeles, San Francisco and Denver. However, the airline plans to expand expedited baggage check to dozens more airports across the country in 2022.

United’s director of customer service, Toby Enqvist, said: “Our initial customer data shows that this free, easy-to-use process saves our customers time and effort when planning their flight.

“We’re thrilled to be the first to bring this service to all customers who sign up for our award-winning mobile app.”

United Airlines airplane loading on airport tarmac

According to United Airlines, early data suggests expedited check-in “saves time and energy for our customers . . . by creating a dedicated space for those who just need to drop off their bags.

According to Afar magazine, the expedited check-in service works fine, but they still need to “fix some issues”. They said: “I still needed a United rep to deal with the bags and they didn’t have enough. [reps on hand]so we had to queue,”

Two female travelers staring at the Delta Airlines check-in desk and display board at the airport

How does quick check-in work?

  1. The new bag method works by checking in on the United Airlines mobile app.
  2. Passengers will then select the number of bags they will use.
  3. You will then place your luggage on the scale and scan your boarding pass at the kiosk
  4. The United team at check-in will verify your customer ID and apply the bag tag
  5. You’re ready to go through security in less than a minute

United Airlines is not the first airline to improve the check-in process. Last month, Delta Airlines launched a trial carry-on program on select flights departing from Tampa, Boston and Orlando. Delta said they would ask customers if they wanted check in hand luggage for free.

United Airlines plane view from window at terminal gate

According to Delta, the company hopes to “better understand how less carry-on baggage can positively impact the customer experience, from arriving at the airport to boarding the plane.”

COVID-19 has had a major impact on travel delays. With borders reopening, many passengers have reduced wait times at airports as check-in staff check for proof of vaccinations, tests and recovery documents.

Passengers reported delays up to four hours as the airport staff struggled to expedite the check-in process amid regulations.

United Airlines Delays

In 2021, United Airlines was hampered by delays due to technology issues. In December, at the height of the Omicron variant, United’s mobile app and webpage crashed, leaving passengers with huge delays and inconveniences.

Another technical issue occurred at United Airlines in September 2020 when the entire system crashed, leaving thousands of passengers unsure of their flight status.

Takeoff of a United Airlines Boeing 737, Los Angeles International Airport (LAX).

United Airlines said, “We are experiencing a temporary technical issue affecting our website and mobile app and causing intermittent delays. We are sorry for this inconvenience and are working to resolve this issue.

Hopefully with the improvements in technology and the fast registration process, these issues are a thing of the past.

Read more:

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